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Booked & Busy

For owners and managers

Peace of mind, while the floor keeps booking.

Guests still hear back when your coordinators are tied up. You see the slow replies, the stalled leads, and how each person on the book is performing.

A manager watching a full dining room

What sets it apart

The guest is covered. You know when they are not.

Peace of mind is the job of the book. Follow-ups run when the coordinator cannot get to them. A notification lands when the chase is falling short. You stay out of the inbox and still run the week.

Replies go out when the floor is slammed

Coordinators get tied up seating a party. Email follow-ups still leave from the book, so the guest gets a timely reply. You can open that thread. You do not have to write it.

You hear about it when something slips

Notifications fire when a reply is slow, a lead stalls, or a follow-up is missed. You see the gap while there is still time to close it.

Reporting

The numbers are already the view.

Reporting is the screen you open, not a file someone builds on Monday. Booked so far, each room, and a scorecard for every coordinator. Win rate, response time, and whether the follow-ups are landing.

Analytics scorecard with booked revenue, room totals, and coordinator response times
Analytics scorecard

Who's in play

The open book, without an export.

Prospect, tentative, and definite sit on one board. You see who is in play, which rooms are on hold, and what is still open money.

Built with the people who book the room.

Built with event coordinators who do this every week, by owners who needed the workflow they already run. Loft18 uses Booked & Busy — it was the blueprint.

$129.99/mo for the first location. $99.99/mo for each you add later. That price covers the team behind the book, and the oversight on this page is part of it. No setup fee. No per-seat fee. No cut of payments.

Unlike older event software, a lead does not sit through a long grind before it is a booked event.

Import data from the system you use now.